SMS terms
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These terms cover optional deepvoid text messages operated by deepvoid LLC. SMS is available only when enabled for your account and supported by your plan.
What you subscribe to
deepvoid sends phone verification codes and messages you request, such as reminders, account notifications and alerts from Workers or agents you authorize. Ongoing messages go only to your own verified US mobile number; verification codes are sent to the number you are enrolling before it is verified. You cannot use this feature to text other people. This program does not send marketing messages.
Your consent
To enroll, open Settings, Notifications, Texts in the deepvoid app, enter your own mobile number, select the separate, unchecked SMS consent box, and request a verification code. Enter that code in the app to verify your number. You agree to receive the verification text when you request it. Ongoing messages require a verified number and your chosen settings or an explicit request. SMS consent is optional and is not a condition of purchasing a plan or using features that do not need SMS.
Frequency and charges
Message frequency varies with your requests and settings. Message and data rates may apply. Your mobile carrier may charge for messages you send or receive. Your plan's included allowance and any sending limits appear in the app. Additional paid messages require a separately enabled overage option; reaching the allowance otherwise stops sending.
Stop messages or get help
Reply STOP to unsubscribe. You may receive a final confirmation of your opt-out. You can also turn off texts or remove your phone number in the app. Reply START to lift a carrier opt-out, then check your SMS settings in the app before requesting more texts.
Reply HELP for help, or email contact@deepvoid.ai. If your number changes or is reassigned, remove the old number and verify your new one before using SMS again.
Delivery and acceptable use
Delivery depends on your carrier and network availability. Messages may be delayed or fail. Carriers are not liable for delayed or undelivered messages. Do not rely on SMS for emergencies or time-critical action. We may limit or suspend sending to prevent abuse or unexpected charges. Do not request unlawful, abusive or deceptive messages.
Privacy and related terms
Our privacy policy explains how we process mobile numbers, messages and consent records. We do not sell or share mobile information or SMS consent with third parties for promotional or marketing purposes. Messaging providers and carriers process the information needed to deliver the service. If you choose to share SMS replies with agents, those replies may also be provided to the agents you connect. The terms of service also apply.